Sandbeck Garage Accessory Shop Limited Returns Policy

Last revised: 14/09/2013

Return or exchange an item

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

• Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
• The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
• The cost of returning the item to us is your responsibility.
• Delivery charges are only refundable where goods are faulty and a refund is made.

How to Return an Item

Please email sales@cartoolstore.co.uk to request a refund and we will assign you a reference number

Mail your returned item to:

Include in your package a signed letter with full name and address stating the reason for return and the original receipt.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Changes to this Policy

If we change our policy we will post the changes on this page.